Reference

How 999c Handles Your Personal Information

Your account with 999c involves real financial transactions — deposits through JazzCash, Easypaisa, and Raast — so we take data handling seriously.

Account Data ProtectionPayment PrivacyCookie ControlsData Retention Policy
999c How 999c Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with password hashing and OTP verification on login. We flag unusual access patterns — such as a new device or location — and may prompt re-verification before allowing a withdrawal.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookies through the cookie preference panel on the site.

Data Retention

Account and transaction records are kept for as long as required by applicable financial regulations in your eligible region. When you close your account, personal data not subject to a legal hold is deleted on a rolling schedule.

Payment Data Handling

We do not store your full JazzCash or Easypaisa wallet PIN. Payment confirmation data — transaction ID, amount, timestamp — is retained for dispute resolution and audit purposes only.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send your data request or privacy concern to our support address. We aim to respond within a few business days and will confirm receipt of your request.

Live Chat

Open the chat widget inside your 999c account to speak with our support team directly about a data query, account correction, or deletion request.

Account Settings

Some data preferences — like marketing communications — can be adjusted directly from your account settings page without needing to contact support.

Common Questions About Your Privacy

We collect your name, contact details, date of birth, and the payment method you register — such as your JazzCash or Easypaisa number. We also log your login history and transaction records.

Only where necessary: payment processors receive the minimum data needed to complete your transaction, and regulatory bodies receive data where local law in Pakistan or your eligible region requires it. We do not sell your data.

Contact our support team via live chat or email with your account details and a data access request. We will verify your identity and provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. Data subject to legal retention obligations — such as transaction records — will be held for the required period before deletion.

Session cookies are required for the platform to function. Analytics and preference cookies are optional and can be switched off through the cookie panel. Disabling analytics cookies does not affect your account access.

We store only the transaction reference, amount, and timestamp needed for your records and dispute resolution. Your wallet PIN and full payment credentials are never stored on our servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.